Service & repair
Your monitoring went dark. Usually the array is fine.
When the app stops reporting, the panels are almost always still working. What has broken is the link between your system and the internet — and that is a far cheaper problem than the one most people fear.
What this includes
What you actually get.
Usually it was the router
New router, new Wi-Fi password, or a changed internet provider will silently orphan a gateway. It keeps producing and stops telling anyone.
Gateways and comms
Enphase Envoy and IQ Gateway, SolarEdge comms boards, cellular kits and powerline adapters. We repair or replace the link rather than the system.
Portal access recovered
If the installer set up your monitoring account and never handed it over, or the company has since closed, we get you access in your own name.
Then you can see it
The point of monitoring is catching the next fault early. Once reporting is back, a failure shows up as a flat line instead of a surprise bill.
Other repairs we handle
Inverter replacement
Diagnosis and replacement of failed string inverters and microinverters, any manufacturer.
Read moreProduction diagnostics
Measured diagnosis of output loss — string faults, failed optimizers, shading, comms, or something simpler.
Read morePanel cleaning
Soiling assessment and cleaning where it actually recovers production, with before-and-after figures.
Read moreDetach & reinstall
Removing and reinstalling an existing array around re-roofing, with new flashings and re-commissioning.
Read moreStorm damage
Documented post-storm inspection of an array, with the production evidence an insurance claim needs.
Read moreNot seeing your problem?
Tell us what the system is doing and we'll work out what it actually needs — including if that turns out to be nothing.
Get a quote
Get your quote
Tell us about your roof.
Two short steps. We'll come back with a real design and a real number — not a range designed to get us in your door.
- No pressure to sign anything in your kitchen.
- A real production model, not a savings range.
- The person who quotes it is the person who sees it through.
Would rather just talk to someone?
(512) 827-3775